If the obligor files for unemployment insurance benefits (UIB) in Illinois, the Department of Healthcare and family services can have child support payments deducted from those benefits. Profiles for other states' subsidy programs are available. For additional information, please visit the. The Basic Support Obligation is calculated using an independent, statistically valid table of expenditures, and the amount a family of that size and income would spend on the child or children. In addition, if a CP/obligee receives cash assistance with the child(ren) and also receives spousal support or maintenance through a divorce decree, those payments are also automatically assigned to the Department. If the agency submitting a voucher for payment to be made by the IOC has flagged it as confidential, the text will not display the same amount of information as other payments. The AVRS is available to answer your call in both English and Spanish, 24 hours per day, 7 days per week. If, as a result of the reconsideration, the CP/obligee is entitled to child support received by the Department, such support will be issued no later than 30 calendar days after the date of the reconsideration decision. The period of time for which the review is requested. This check is for child support received by the Department of Healthcare and Family Services as a result of Unemployment Insurance Benefits. Privacy Policy | Website Design by Granicus - Connecting People and Government. Genetic testing is very accurate. When the judicial process is used, the Department is represented by the county States Attorneys Office or the Illinois Attorney Generals Office. If the NCP/obligor lives outside the state of Illinois, including some other countries, DCSS may still be able to help the CP/obligee get child support. To access your Payment History, Change your PIN or to Manage your Notifications, please provide the last four digits of your Social Security Number, PIN and Date of Birth. For individuals who already have a paternity, child support, parenting time (visitation), or divorce order, it is very important to send a copy of the documents with the completed and signed application to HFS/Division of Child Support Services, NA Application Unit, PO Box 19405, Springfield, IL 62794-9405. Federal law requires that states offer and provide child support services (IV-D services) to all families, not just those who receive public assistance. How to Change your Address Insurance plan information is sent to the CP/obligee and the Department by the employer's insurance plan administrator. Parents may establish paternity by completing the VAP. Click. Persons using a teletypewriter (TTY) may call toll free at 1-800-526-5812, Champaign, Clark, Coles, Cumberland, Douglas, Edgar, Effingham, Ford, Macon, Moultrie, Piatt, Shelby, Vermilion, Bureau, Grundy, Iroquois,Kankakee, Kendall, LaSalle, Livingston, Will, Alexander, Bond, Clay, Clinton, Crawford, Edwards, Fayette, Franklin, Gallatin, Hamilton, Hardin, Jackson, Jasper, Jefferson, Johnson, Lawrence, Marion, Massac, Monroe, Perry, Pope, Pulaski, Randolph, Richland, Saline, Union, Wabash, Washington, Wayne, White, Williamson, Fulton, Henderson, Henry, Knox, Marshall, McLean, Mercer, Peoria, Putnam, Rock Island, Stark, Tazewell, Warren, Woodford, Boone, Carroll, DeKalb, JoDaviess, Lee, McHenry, Ogle, Stephenson, Whiteside, Winnebago, Adams, Brown, Calhoun, Cass, Christian, DeWitt, Greene, Hancock, Jersey, Logan, Macoupin, Mason, McDonough, Menard, Montgomery, Morgan, Pike, Sangamon, Schuyler, Scott, Illinois State Disbursement Unit Addresses, Order Forms for Hospitals, County Clerks and Local Registrars. This site provides information about child support disbursements. They also must NOT have any involvement with the Illinois Department of Healthcare & Family Services. It looks like your browser does not have JavaScript enabled. Once the CP/obligee starts receiving the child support money, the Social Security office should be notified. You may also mail a written request for your Child Support History. If the parents provide enough information over the phone and/or by mail, an appointment/interview may not be necessary. If the child support order also includes other children in the household who are on TANF, DCSS will send the share of the child support that belongs to the child who is not in the TANF case. If the NCP/obligor does not live in Illinois, the administrative process may still be used if: The child was conceived and/or born in Illinois and presently lives in Illinois with the CP/obligee; or. Ifthe CP/obligee gets a new child support order, he/she must contact her/his Department of Human Services (DHS) caseworker and DCSS worker and give each a copy of the order. 1-866-324-5553 TTY, 2020 Illinois Department of Human Services. Persons who have questions may write the DCSS Regional Office listed below for their county or may call the Child Support Customer Service Call Center at, 1-800-447-4278. No prior court order has been established for the parties. To try to collect past-due child support from the NCP, DCSS may automatically use one or more special collection tools including: Intercepting federal and state income tax refunds (if the case is TANF or Foster Care and the NCP owes $150 or more, or $500 or more, if the case is non-assistance); Intercepting other state payments, such as lottery winnings; Intercepting casino or racetrack winnings; Submittal to private collection agencies; Submittal to state licensing agencies for denial or revocation of professional, occupational, or recreational licenses; Submittal to the Illinois Secretary of State for suspension of drivers licenses; and/or. ALL REGIONAL OFFICES ARE NOW OPEN FOR IN-PERSON ASSISTANCE ON MONDAY, TUESDAY, AND THURSDAY FROM 8:30 AM - 4:30 PM. The CP/obligee has a sudden emergency or family crisis. Click here to find your local Regional Office. the 3-digit warrant code number, as shown on the Recipient Ledger/Inquiry screen (PF6/F6); the type action reasons as shown on Recipient Ledger/Inquiry screen (PF6/F6); any forms sent regarding the payments; and. The U.S. Attorney Generals Office may establish a cooperative agreement with a foreign country if one does not currently exist. Please turn on JavaScript and try again. The Illinois State Disbursement Unit (SDU) has implemented a toll-free customer service Automated Voice Response System (AVRS). It is, however, very important that CP/obligees contact DCSS personally when new information concerning the NCP/obligor's employment status and/or address becomes known. Custodial parents/obligees who have non-assistance cases, should contact the DCSS Regional Office to report the situation. Clean Slate only erases past due child support payments that are owed to the State of Illinois. Intergovernmental cases may involve more than one state, tribe, or country. You have to speak with a customer service agent to make the request. JB Pritzker, Governor Theresa Eagleson, Director. Federal law requires that states offer and provide child support services (IV-D services) to, Legally establish paternity (the childs father) if the parents are, Change the amount of a child support order (also known as, et or modify (change) a custody or parenting time (visitation) order; or, www.illinois.gov/hfs/ChildSupport/parents/, If the parents are not married or in a civil union when their child is born, hospital staff will give them a Voluntary Acknowledgment of Paternity, If there is cause for concern of family violence, contact the Department of Human Services caseworker or the DCSS Regional Office for help. Rockford, IL 61101. This change was designed to centralize the collection and distribution of Child Support. This check is for child support received by the Department of Healthcare and Family Services for a month in which you did not receive an assistance payment. It allows users to print forms, get answers to frequently asked questions, view payments history and more. is in addition to the child support payment amount and any transaction or If the CP/obligee wishes to continue child support services,DCSS staff will code the case with a Family Violence indicator (FVI) so that all staff will be aware of the situation and take extra precautions to protect personal information. This check represents a child support payment which you requested be earmarked for the needs of a specified child or set of children. Box 5400 . We also offer video conferencing appointments, contact customer service for more information at 800.447.4278. The registration fee charged Illinois must, however, ask another state or country to enforce the child support order under its own laws on behalf of Illinois if: Illinois does not have authority over the parties; Illinois cannot collect child support through direct income withholding; or. The mother, the child, and the alleged father must all be tested. Illinois law requires that child support payments be withheld from thewages of the parent/obligor that is ordered to pay child support. Please turn on JavaScript and try again. DCSS will continue to provide services until the CP/obligee tells the Department that these services are no longer needed or fails to cooperate with DCSS. When health insurance is available through aparent'semployer or trade union, DCSS enters an order requiring the child(ren) to be enrolled in that health insurance plan. Please notify the SDU of your new address either by calling (877)225-7077 to request an address change form or go to www.ilsdu.com. The Circuit Clerks office does NOT accept personal checks for Child Support payments. 1-800-843-6154 These cases must have a Supplemental Support Order, but NOT have an Order for Income Withholding for Support. If the child support order does not say how much of the child support is for the child who is not in the TANF case, the child support will be divided equally among the children and an equal share for that child will be sent to the CP/obligee. There are instructions on the VAP for completion and mailing to DCSS. The account review request must be in writing and must contain the following information: The name of the NCP/obligor ordered to pay support; and. ALL REGIONAL OFFICES ARE NOW OPEN FOR IN-PERSON ASSISTANCE ON MONDAY, TUESDAY, AND THURSDAY FROM 8:30 AM - 4:30 PM. Federal Income Withholding For Support Form, Child/Spousal Support for Courts & Attorneys. Illinois Comptroller Payment. Child Support services will continue until: The youngest (or only) child in the order turns 18 years of age. A record of the Child Support you have received or paid can be obtained from the Circuit Clerks Office. You are entering a secure area. Cases for custodial parents/caretakers/obligees that do not receive public assistance are called non-assistance cases. If none of the childs genes match those of the man alleged to be his/her father, that man is ruled out (excluded) as being the childs biological father. The Autism Program of Illinois (TAP) serves and supports persons with Autism Spectrum Disorder and their families through a coordinated network of providers, parents, and university programs. If the CP/obligee currently receives TANF and Medical Assistance or has received them in the past and disagrees with how DCSS distributed child support payments, she/he may contact DCSS and ask for a review of the account. Custodial parents/obligees who receive TANF are automatically provided child support services; CPs who receive medical assistance benefits are automatically offered child support services, but must complete and return the client questionnaire to establish a child support case. If the mother was married or in a civil union, when the child was born or within 300 days before the child was born, that person is automatically and legally presumed to be the childs father. IDES shares this information via data match with DCSS. A state law that went into effect January 1, 2005, gives the Department the legal authority to continue to collect the amount that was previously ordered as current support through income withholding to satisfy all unpaid support after the end date of the order. Click. - a one-time registration fee of $2.50 is charged The VAP can be taken home from the hospital and completed at a later date. If the child(ren) has/have been removed from the TANF case and the NCP/obligor stops paying, it will take 45 days for the child(ren) to be added back into the case. Once DCSS has received an application or received a case referral from the Department of Human Services, the CP/obligee will receive a Child Support Appointment Notice or a Client Return Notice packet.