. Are you able to provide some additional information: Let us know if you have any questions or comments. I then logged in as myself and the Connector would not start. Can I try to install an older version of Desktop Connector to see if that would help in any way? The Autodesk Docs connector will be accessible even when Desktop Connector is not running. See, The default workspace location has been changed to, The BIM 360 Team Connector is no longer included. This page has been translated for your convenience with an automatic translation service. Move and Rename operations from the Docs cloud data source can result in files not being found during open operations on the local machine. Solution: Please check the following to fix this issue: Confirm you have Desktop Connector installed. Can't find what you're looking for? To translate this article, select a language. Can't find what you're looking for? Drag & Drop workflows have not changed for the Autodesk Drive and Fusion Connectors. Log in using the corresponding Autodesk username and password. BeforeDesktop Connector version 14.8.0.1381: If BIM Collaborate or BIM Collaborate Pro was recently purchased, check to see if the BIM 360/ACC project has been set up entirely. Custom Install from Autodesk Account to configure the installer before you download and install. Restart Desktop Connector. I am an administrator on my machine with rights to install and uninstall. Temporarily disable/disconnect security features such as Antivirus, Firewall, VPN & UAC on your Windows operating system. NatashaCommunity Product Support Specialist, Helpful Links: AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements |Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software. You must fully uninstall Desktop Connector before installing an older version. Select the location where Desktop Connector's program files will go and click Install. Solved by pendean. This will add Autodesk Drive to your windows explorer. This page has been translated for your convenience with an automatic translation service. Autodesk Desktop Connectoris not fully set up. Are you able to run a Repair on the Desktop Connector? This will let the 14.9.0 installer "run over" the old one, and install the new one. If the issue persists, sign out of Desktop Connector, restart your computer, and sign back in. Looking at the logs, one thing I noticed that could cause some problems is that your user.config file appears to corrupt. The official listed release date is Aug 25, 2022. In the Windows registry (Start > Search/Run > Regedit) go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. You must fully uninstall Desktop Connector before installing an older version. Download Desktop Connector as detailed above. Here is a link to the log file. Resolved Change Workspace regression from 15.7.0.1767. I logged in to autodesk drive too but still there is the same problem. No, Desktop Connector is not yet supported during the creation of a Custom Install. November 30, 2022 (v. 16.0.0.1902) Please contact your administrator. When the installation finishes, Sign in to get started. If Microsoft doesn't support itneither do we, The BIM Team connector is no longer included in Desktop Connector releases going forward, If you have need to use the BIM Team connector you can continue using, This release has temporarily removed the Change Workspace command, The workspace has been moved to a new location under %userprofile%\DC\, Multiple Autodesk users who share the same machine login, can share the same Desktop Connector installation. Note: If the notification is still displayed, uninstall ReCap Pro and Photo and reinstall it again. November 30, 2022 (v. 16.0.0.1902) appears when starting Desktop Connector, Autodesk Docs Drive missing after logging in Desktop Connector, Do not sell or share my personal information. With the Desktop Connector, you can connect your desktop environment with your BIM 360 Docs account. I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. First of all, go to the official website of Autodesk or you can search for Autodesk Desktop Connector on the internet browser. Go to Solution. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, Install Desktop Connector, access the download from your Autodesk Account, Reboot the computer, make sure apps are not auto running in the background, Try reviewing & following the steps in the. Click Register and Activate (Get an Activation Code). 2. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. What IP addresses and domains are used for BIM 360 services? I tried all the possible fixes on the help page you linked, but unfortunately, it did not help, and the problem persists. The user should at least have Edit permission. Is it possible that a firewall or proxy server are preventing the automatic download? This page has been translated for your convenience with an automatic translation service. Go to the designated folder with Revit files and click on the three dots. The Autodesk Docs cloud data source allows the creation of folders with leading and trailing spaces. From quick sketches to fully finished artwork, Sketchbook goes where your creativity takes you. The Autodesk Desktop Connector (ADC) update build version is 15.8.0.1827. Select "I have an activation code from Autodesk" and then enter your activation code in the spaces provided. Find the project members that have the reported issue and remove them from the project. I tried to update .Net Framework (version was the same or newer so nothing happened). Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Click on Permissions settings. Long Paths are not supported but we have made strides to allow users to perform basic operation on files with long paths, Behaviors are similar to OneDrive which shortens the path to 8.3 format to allow up to 466 character handling rather than the typical 255 characters, You will be informed during project subscription or during file Open when a long path is encountered, New conflict handling options available to the user to select whether the cloud or local copy wins, Introducing error options to Undo or Retry the operation, When Desktop Connector was unable to obtain a lock the user is notified to proceed with caution or to obtain the lock from the web, Unique lock icons indicate whether the current user or another user has the file locked, Users are able to see the full path to their data and navigate into folders they don't have permissions to get to the folders they do have permissions to, Note: Files will not be visible in folders if the user does not have at least view permission, Enables you to add design files and view all their gathered references and related data before uploading all listed files to the cloud, While working in offline mode, activity in the Docs workspace will be recorded and queued in the Home Screen and run when you come back online, Note: Activity in the workspace while Desktop Connector is not running is not currently supported, All supported versions of Windows 10 or Windows 11 are now supported. Autodesk Desktop Connectoris not fully set up (in ReCap Photo)! This location can be changed during the Desktop Connector installation. Desktop Connector failing to install error. Create project folders. No, the November release of Desktop Connector will not support Navisworks. Click Next and follow the on-screen instructions. Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter 0K Read and agree to terms of use. Should I see Desktop Connector when using the Autotdesk Desktop Application? Note: Desktop Connector support is limited to the current release. After releasing 15.7.0.1767 we learned the 15.7.0.1767 release introduced a bug which didn't allow necessary files to be deleted during the operation causing it to fail. I found that if you apply permissions to top level by username it rectifies the desktop connector. However, it works for them. Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Report 0 Likes Reply Message 27 of 41 c.zilzer2207 in reply to: john.koerner 10-09-2019 03:23 PM Thank you very much! Launch the .exe and it runs until halfway completed, then a pop up: I try Retry, still fails. Resend the invitations to the project members that were removed. You may observe as much as 40% faster DWG open times when the drawing contains a significant number of references to Civil 3D data including Drefs, reference templates, surfaces, and so on. On Windows 10, sometimes the Tray icon will get hidden behind the up arrow. If the Desktop Connector Drive doesn't appear in the Windows Explorer after that, restart your computer. If you are installing Desktop Connector for the first time, you can simply follow the sections Download the Installation Files and Install Walkthrough as shown below. Solved..I worked on this with my IT person and in theory, it had nothing to do with rights. If you are not invited to any project, the Autodesk Docs icon will not appear in the Windows File Explorer. Our final recourse was to use an uninstall utility (https://www.revouninstaller.com/) to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Get started with your free trial. You can alsotry using the Microsoft Fixit tool to do a clean uninstall of the program. Retry Cancel I try Retry, still fails. Do you have any suggestions what I should do now? I logged in and it appears to be working fine now.This was a lot of work for what I would classify as a little tool/program.It wasn't rights as a full IT admin person got the same results as me.I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Can my company use versions 15.x and 16.x on the same project? Your support/feedback would be much appreciated. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Autodesk Desktop Connector Desktop Connector is running elevated which is unsupported. Connect your Windows desktop with your BIM360 Docs or Autodesk Docs project. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Pending actions. Are you able to provide those files again? Welcome to Autodesks ReCap Forums. Large surface files (.mms) will no longer be versioned when the host drawing is opened. How do I activate Autodesk Civil 3D? However, the Autodesk Desktop App may also fail to connect if your Windows profile uses redirected folders. No, Desktop Connector is not available to download/update from the Autodesk Desktop App. After that, clear your %TEMP%folder and then reinstall Desktop Connector. The good old days are gone. Install Walkthrough Tip: Looking to deploy or run the install silently, visit the Desktop Connector Administrator Guide to learn how. View and open files. The connected drive is a mirrored local copy of the folder structure set out within Autodesk Docs or BIM 360 Docs and even Fusion 360. Tried the .Net repair tool, no change, same error on trying to update ADC. I'm unclear of my how I was invited. Ensure that you are using the latest release before contacting Autodesk support. 3) Once that is done, Now right-click on the Desktop Connector icon located at the bottom right corner of your taskbar and click "Refresh Drives". Make sure you also have the latest Desktop Connector version installed. Previous releases of Autodesk Desktop Connector are available for download. This is not an official translation and may contain errors and inaccurate translations. Can't find what you're looking for? For this release of Desktop Connector, the Inventor workflows are not supported for the Docs connector (Fusion and Drive connectors are supported), For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded, Visibility of whether the relationship is an Xref/Dref/Both, Visibility of whether the relationship is an Overlay, Ability to Export the graph view to external png file, Desktop Connector cannot be closed while sign in dialog is open, User unable to view Project in ACC Docs and Revit. Are Navisworks workflows supported with Desktop Connector 16.x? Faster open times especially when files are already on the local machine, Improved open times regarding AutoCAD XREFs of type Overlay, Autodesk Docs locking will now automatically be applied to all file types when files are opened. Looking up the issue did not help much as there is little to no information regarding this problem. Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. Are there features missing in Desktop Connector 16.x? Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. There has to be an issue somewhere. Can you successfully login to the BIM 360 Team web application from the laptop? Changes mentioned below only apply to the new Autodesk Docs Connector. Please let us know if you have any questions or comments. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, https://forums.autodesk.com/t5/recap/ct-p/450. Does Desktop Connector 16.x support long paths? Do you want to manually start the service?I responded by clicking Start Services.I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. You didn't activate the invitation to a project in BIM 360/ ACC or didn't access the project in the browser for the first time. Press enter to go to the selected search result. You are now ready to use Desktop Connector. Note: Desktop Connector support is limited to the current release. I logged in and it appears to be working fine now. Nov 21, 2022, 2:52 PM UTC system gmm stata xtabond2 india crypto telegram group link what characteristic makes english a deep alphabetic orthography amcrest doorbell onvif myuhc community plan otc gabz mapdata. Since environments and configurations can be different for each customer, it is recommended that you test this mix version environment to see if the above differences affect your users. I installed the newest version. You can send the Log file to me through a Private Message and we can take a look. Wait 5 minutes. Make sure you have the Anti-Virus and Firewall turned off. There has to be an issue somewhere. IT tried under his log in as well and experienced the same problem. If you are updating your version of Desktop Connector, see Update Desktop Connector for more information. (See domains listed in the article linkedunder "See Also".). This location can be changed during the Desktop Connector installation. I installed deskop connector and logged in. System Requirements and Software Compatibility, Do not sell or share my personal information. If you need to upload an entire dataset and ensure that all file references are also uploaded, a new tool has been added to the Desktop Connector home screen menu called. I'll check my anti-virus but Firewall should be allowing access: Turning off Firewall and AntiVirus made no difference. Before making changes in the Autodesk Docs Connector ensure that Desktop Connector is running. Native Windows File Explorer commands/workflows, version earlier than Windows 10 Version 1709, manage which projects are displayed in File Explorer, remove the project from File Explorer, then add it again, change the location of the local workspace, comparison chart of 15.x and 16.0 for Autodesk Docs, Do not sell or share my personal information. Desktop Connector version 16.x introduces many exciting new capabilities that are detailed in this help documentation. This starts the activation process. To translate this article, select a language. It easily allows users to manage their information directly from their desktops. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. %localappdata%\Autodesk\DesktopConnector.Applicat_Url_3jj2w2iynvqiiebej5jo1rt0nhfjfaur\5.0.0.593. Autodesk Desktop Connector Update Error Trying to update to the latest Connector. You can download the Desktop Connector installation files from the following locations: Download Desktop Connector as detailed above. Why should I consider moving to Desktop Connector 16.x? Ask the community or share your knowledge. No, the November release of Desktop Connector will not support Inventor. The Status property and Rename Wizard for ISO-19650 file naming compliance are not available for the Autodesk Docs Connector.
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