With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. This may take two months for those that pay less than 150 but the credit will show as that months entry. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. The BBC is not responsible for the content of external sites. Croydon is divided into 28 wards, electing 70 councillors. Which seems at odds with reality. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. So there cant be a shortage of money. or post a comment below. You can get information on their website. Hundreds of people descended on . The BBC is not responsible for the content of external sites. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . To set up a Direct Debit, complete a council tax Direct Debit instructionform. 7. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. From: Valuation. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. You can change your cookie settings at any time. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. For queries . If you are a Croydon resident, you will need to set up an account with grantapproval.uk. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Read about our approach to external linking. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Sign in or Register a new account to join the discussion. What's the least amount of exercise we can get away with? The council press office has failed to issue any press release to Inside Croydon on this important matter. More information can be found on Croydon Councils website here. Because nobody cares. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. 0.1 England and Wales. This service is in scheduled maintenance mode. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. giving feedback London Borough of Culture 2023. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Proud to be Croydon - diverse and ambitious. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. NEW Help improve this site by Find out about Council Tax, how much it is, and how the money is spent. Payment line: 0345 300 0614 (option 3) Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. The second part allows you to make a claim. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. We use some essential cookies to make this website work. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. Find out about your responsibilities relating to council tax as a landlord. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. By Kwame Boakye. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. We also use cookies set by other sites to help us deliver content from their services. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Births, deaths, marriages and citizenship, comment or object to a planning application. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Please i need help. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. The council will never call you and ask you to give them your bank details over the phone or by text. Claims for the rebate can only be processed until September 30. Follow BBC London on Facebook, Twitter and Instagram. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. 2) Enter your new and previous postcode. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. and how to view your payment schedules online. Following the Council meeting on Wednesday night I have received a . Visit the government's website for more information about support for energy bills and the cost of living. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. Do not close this page if you would like to continue. Thank you for contacting the Council Tax Department. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. We are committed to making our website accessible to all visitors. 2023 BBC. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Can Nigeria's election result be overturned? Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? You could make it easier for the council to contact you by completing an application for an online account. Paying your Council Tax Find out who is responsible for paying Council. You will need your council tax account reference number for the bill you want to pay, if you know it. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. The application is in two parts. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. If agreed the new scheme would start from April 2022. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. The council can take action to. We are experiencing high volumes of customer contact. You should never give out your bank details by phone or by text. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Show Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. Council Tax team. Have a useless executive team The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. 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