No. At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Applicants must also present a negative TB test or chest xray within 6 months of hire. The Regal Crown Club FAQ's can be found here. checks for MPAA guideline adherence at the doormans post and theatre checks. Do it in the middle of the night. Who enforces the ratings? For a better experience, please enable JavaScript in your browser before proceeding. If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. What criteria do they use? Just try to navigate a Fandango online customer service website. 34. The matinee hours may vary by theatre location based on market or territory. You can check your gift card balance. How to Request a Fandango Refund the Easiest Way. There's no true rhyme or reason On one day you can log onto your account and purchase tickets and the next time it won't allow you to log onto the site. How to Get a Fandango Ticket Refund on the Company Website, If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the, Type in the email address you used when you bought the tickets, Choose whether you would like to get a refund or an exchange (only VIP account holders are eligible for exchanges), Sign up if you dont have an account or sign in (you will be redirected to the log-in page). Precious metals are still not accepted. No. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. For example, one theater might receive one film to play, another theater might receive another. Customer Service chat is the biggest joke. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. They expire after 2 weeks (really, who goes to the movies that often?). My first and last time to use them. Scroll down to the theatre you plan to visit, and click on the theatre name. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. #1. Yes. You bet. PG - Parental Guidance Suggested -- Some material may not be suitable for children. Review Movie Club Credit Activity. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Wow! the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit. The next day I notice charge on bank account. Do the ratings indicate if a movie is good or bad? An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. They owe me a $13.00 Gift Card! They called me back 3 hours later at 1AM. DO NOT USE THEM for movie tickets. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. I contact AMC. Does my theatre have a military discount? Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. 2018-02-10. false. Those work just as well on a phone as they do on a piece of paper. CDA Idaho. When I click on the link, the webpage comes up only as text. Gift cards also can be purchased at any theater. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. Locations with military pricing available are listed on this page. The number you need to dial is the number of the theater you bought tickets for. Extremely hard to get a hold of once purchased. Retrieve from your Fandango account: https://www.fandango.com Click Print Receipt under Orders. We use dedicated people and clever technology to safeguard our platform. Please call your local theater directly for more specific information. I went online and tried to talk to a representative about my card mishap. Click Apply. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. So I contacted AMC. Look at all the negative reviews - it is true. I tried calling 4 times today, twice they hung up on me. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. When I click on the link, the webpage comes up only as text. Lux Box Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. I sent another email to their help desk and no reponse. I have reached out to customer service multiple times with no response. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. AMC will not convert a paid ticket to an alist one. It cant be retrieved or turned into any kind of credit. Need a receipt? There are no refunds after the printed showtime. Do You Offer Hearing Devices? Site shows the same bad phone #. When Fandango works, it's fine. Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining, For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. You can check your gift card balance here. You will need to have your receipt or transaction numberon hand. Parents should be especially careful about letting their younger children attend. Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. Create an account to follow your favorite communities and start taking part in conversations. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. Please call theatre for any local restrictions. Minutes. Also, thanks for the suggestion of looking on the app. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. Absolute garbage company with terrible customer service! Press J to jump to the feed. Also assessed is how each of these elements is employed in the context of each individual film. My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. A month -several emails, 4 phone calls later- still no help! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They told me they could not cancel the ticket as it was a Fandango purchase and was showing as valid. Phone number Phone Lookup. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Bought 4 tickets using a gift card & balance going on my credit card. Please note that there is a maximum of ten tickets per online order. . G - General Audiences-- All ages admitted. Download the latest version of the Regal Mobile App. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. You can visit your local theatre to find their specific pricing policy. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. Gift cards carry NO expiration date or dormancy fees. Corporate What is a Mobile Ticket? What Do I Need to Pick Up My Tickets? DoNotPay can help you save big bucks on all lifes trifles! There's a little square with the broken image . And Fandango said their system was showing failed transaction. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Is the ratings system a law? Do You Offer Parties & Private Events? The customer service was so good too. What is Your Rated R Policy? Not all Regal Entertainment Group locations offer a bargain matinee price discount. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. How do I redeem colored passes, loyaltyfree tickets and concession rewards? But other than that, I think it's better just to buy the tickets from the box office, because by using Fandango it will cost you more money to buy the tickets then it would if you had just waited and bought them at the theater. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. Signifies that the film rated may be inappropriate for pre-teens. While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). FANDANGO Nightmare Company. If your card is registered, the theater can look up your account with your registered phone number or email. Hey all! REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. How Long Does It Take for Fandango to Process the Refund? You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. What are the hours at the Chatterbox at Paragon Village? I lost my Diamond Rewards Card--what do I do? R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. I emailed 3 times with the only answer from them was to LOG ON AND TRY AGAIN. Anyone can write a Trustpilot review. Gift Cards Offers. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. I was on website and looked at tickets for a movie. Promo Code: VDAY23. for proof of age for each additional ticket being purchased. Online orders placed by Noon EST will be shipped within two business days. So hit them up on Twitter and they'll help. How Does Fandango Refund Tickets by Email? Senior prices vary by theater. When I purchase tickets online, it requests a zip code, but what if you're from Canada? for additional tickets. Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Enter your details in the chat box and complete your refund request. I'm now complaining to corporate Fandango is awful! Amazingly the purchased showed up. *3D Upcharge. Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. Do You AllowCostumes? Children 3 to 11 must pay the child admission price. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Bought 4 tickets using a gift card & balance going on my credit card. Ushers may conduct additional photo I.D. Sorry, but all credit cards used must have a U.S. billing address. Contact your local theatre if you have questions regarding any state or local requirements. So, step right up for an entertainment treat. Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Absolute nightmare company! BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). Please see the official rules below. They would rather lose customers who have been using them for 10 + years than giving a credit. Please reach out to your local theaterbox office and speak to a Manager prior to the start of the movie so they can change things. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. Tldr: Longshot, but is there a way to transfer my AList to a completed (out of pocket) purchase? ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. Child tickets are for ages 2-12 . Agency Kitchen View number of available credits for your Movie Club account. Regal Entertainment Group theatres have specific ticket pricing based on market or territory. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? We are not unfamiliar w/ the use of a computer. It won't go away until after that Thursday. Now unless I cancel the reservations I actually want, I can't use A-List until after Avengers. What is the purpose of the rating system? Have you tried pulling up your order/confirm on the mobile app? Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? I tried texting and emailing Fandango to no avail. Donation Request Pleaseclick hereto find out about becoming a Paragon Theaters employee and apply today! My plans changed - can I refund my order? About Us I called them right away and they said they'd give me a credit. Check balance. Pretty Much a Corporate ruse designed to make communication difficult. Concessions are always on the menu with an AMC Gift Card. We also ask that you leave the masks at home. The application is provided on an "as-is" and "as available" basis. What time does the theatre location open? Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Doesn't do anyone any good to get a reply 2 hours or more later. Please see Admittance Procedures for more details. In certain markets, film studios sometimes allocate films among theaters in that area. That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! Since I did not cancel my tickets before the movie the refused to refund tickets. Refund requests are not accepted after showtime. Please note: tickets or receipts may not be printed from our app. A Child ticket is 2 to 12 and a Senior ticket is 60+. Do not waste your time purchasing from Fandango. Called customer service and waited for 40 minutes. In this case, you'll likely have a barcode or QR code from the confirmation e-mail sent from fandango. Yes! Not wanting to waste my spot in line, I paid out of pocket for different seats at the same showing since the website said my AList was already used for that showing, but at the time I figured things were glitchy and didn't think anything of it. For questions about gift cards check out or Gift Card FAQ. Films in 3-D may not be available at all locations. But the purchase went through according to AMC cause it was using one of my reservations. Do You Sell Gift Cards? Do You Have Student Discounts? Customer service was terrible. If you want to request a refund via email, here are the steps: Find the confirmation email you received. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. Why can't I register the gift card I received? No record of transaction. All other General Admission seats do not allow for direct dine-inservice. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Any purchase made with a gift card must go to the box office for refunds. The purchaser must also attend the movie for which the additional tickets are purchased. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. Gift cards can be purchased at all or our theater locations or online byclicking here. My plans changed - can I refund my order? You'll also get a free ticket on your birthday! I can promise you !!! Do You Sell Group Tickets? Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? Legal Reigns supreme. The Paragon Village 12 no longer has a dress code, as of January 31, 2018. Parents are urged to learn more about the film before taking their children to see it. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. You can check your Gift Card balance anytime. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. How do you get more information about a rating? You may select from a range of shipping options including USPS and UPS. Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866)857-5191 and they can help resolve your issue. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. There customer service is terrible. Just ridiculous. Some websites just DO NOT work properly & it seems Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. I used Fandango to purchase tix for the new Star Wars movie. Wait to be redirected to another page. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. I received a Fandango giftcard for Christmas. AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. You will need your charity's Tax ID number in order to complete the form. Track order. the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. Can I refund my ticket after I make my purchase? All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam!
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